Privacy Policy

This Privacy Policy explains how Filldora collects, uses, stores, protects, and discloses your personal information when you visit, browse, or make purchases through filldora.com. This policy applies to website visitors, registered users, and customers who access our website, place orders, or use our services.

Filldora is operated by Kunming Yinglingyao Trading Co., Ltd. (“we,” “us,” or “our”). We are responsible for the processing of personal information collected through this website in accordance with applicable privacy and data protection laws.

Registered Company Address: No. 94-1-PL, Xinxing Road, Donghua Subdistrict, Panlong District, Kunming, Yunnan Province

Privacy Support Contact:
Email: [email protected]
Phone: +86 13148304894

1. Information We Collect

We may collect information that you provide directly to us as well as certain information generated automatically when you interact with our website.

1.1 Information You Voluntarily Provide

This may include:

  • Personal identification information, such as your full name, email address, and phone number
  • Shipping information, such as your delivery address, postal code, and recipient information
  • Order information, such as purchase records, selected products, sizes, colors, and transaction history
  • Customer service information, including inquiries, feedback, return requests, and other after-sales communications

1.2 Automatically Collected Information

When you access or interact with our website, we and our service providers may automatically collect certain technical and usage information through server logs, cookies, pixels, tags, and similar technologies.

This information may include:

  • IP address
  • Approximate location derived from your IP address
  • Device type
  • Browser type and version
  • Operating system
  • Access date and time
  • Pages viewed
  • Referral information
  • Website interactions
  • Cookie and similar online identifiers
  • Advertising and conversion event information

Some of this information may identify, relate to, or be linked with a particular device, browser, user, or household and may constitute personal data or personal information under applicable privacy laws.

We may use this information for website operation, security, fraud prevention, analytics, advertising measurement, service improvement, and other purposes described in this Privacy Policy.

2. How We Use Your Information

We may use personal information for legitimate business and operational purposes, including to:

  • Process, confirm, fulfill, ship, and manage your orders and transactions
  • Provide after-sales support and respond to customer inquiries
  • Process returns, refunds, and other customer service requests
  • Verify identity and maintain account and transaction security
  • Prevent fraud, misuse, and unauthorized activity
  • Optimize website functionality, product presentation, and shopping experience
  • Send order updates, shipping notifications, and essential service communications
  • Analyze website activity and performance
  • Measure and optimize advertising campaigns where permitted
  • Comply with applicable laws, regulations, and legal obligations

Where applicable law requires consent for a particular type of processing, we will request your consent before carrying out that processing.

3. Information Sharing & Disclosure

We do not sell or rent your personal information in exchange for money.

We may share personal information with third-party service providers where reasonably necessary to operate our website and provide our services. These may include:

  • Payment processors
  • Shipping and logistics providers
  • Ecommerce platform providers
  • Website hosting and technical service providers
  • Analytics providers
  • Advertising and measurement providers
  • Fraud prevention and security providers
  • Customer support providers

These service providers may process information only as necessary to provide their services, subject to applicable contractual and legal requirements.

We may also disclose personal information where required by applicable law, regulation, court order, legal process, or governmental request, or where reasonably necessary to protect our rights, customers, business, or the public.

4. Data Storage & Security Protection

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These safeguards may include encrypted communications, access controls, secure systems, and other appropriate security measures.

However, no method of transmission or electronic storage can guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer service, dispute resolution, fraud prevention, and compliance with applicable legal, tax, and accounting obligations.

When information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to operate essential website functions and, where permitted, support analytics and advertising activities.

These technologies may include:

  • Cookies
  • Pixels
  • Tags
  • Similar online identifiers
  • Advertising and conversion tracking technologies

We may categorize these technologies as:

Necessary Cookies: Required for essential website functionality, security, checkout, shopping cart operation, and other core services.

Analytics Cookies: Used to understand website usage, visitor interactions, and website performance.

Advertising Cookies: Used to measure advertising performance, attribute conversions, and optimize advertising campaigns.

Where required by applicable law, non-essential analytics and advertising technologies will only be activated after you provide the appropriate consent.

You can manage your choices through the Cookie Preferences controls available on our website. You may also be able to manage certain cookies through your browser settings.

Rejecting or disabling non-essential cookies should not prevent basic website browsing, although certain functionality or personalized features may be affected.

6. Advertising & Analytics

We may use advertising, analytics, attribution, and measurement technologies to understand how visitors interact with Filldora, evaluate advertising campaign performance, improve our services, and measure or optimize advertising where permitted by applicable law.

Where applicable law requires consent, advertising and analytics technologies will only be activated after you have provided the required consent through our cookie consent mechanism.

You can change or withdraw your choices at any time through Cookie Preferences.

6.1 AppLovin

When enabled on our website, Filldora may use advertising and measurement services provided by AppLovin to measure advertising performance, understand conversions, attribute customer interactions, prevent fraudulent activity, and optimize advertising campaigns.

Depending on the AppLovin services and configurations used, AppLovin and related technologies may process information such as:

  • IP address
  • Approximate location derived from IP address
  • Device and browser information
  • Cookie identifiers and similar online identifiers
  • Website interaction and event data
  • Referral information
  • Advertising interaction data
  • Conversion information
  • Product view events
  • Add-to-cart events
  • Checkout events
  • Purchase events
  • Technical information used for advertising measurement and attribution

The exact information processed may depend on the AppLovin services and technologies enabled on Filldora.

6.2 Purposes of AppLovin Processing

Information processed through AppLovin may be used for purposes including:

  • Advertising attribution
  • Campaign performance measurement
  • Conversion measurement
  • Advertising optimization
  • Performance analytics
  • Fraud detection and prevention
  • Understanding interactions between advertisements and our website

6.3 Legal Basis and Consent

Where consent is required under applicable privacy or data protection law, our legal basis for activating non-essential AppLovin advertising or analytics technologies is your consent.

In such circumstances, these technologies will not be activated until the required consent has been obtained.

Where applicable law permits processing on another legal basis, we may rely on that legal basis as appropriate.

You may withdraw or modify your consent at any time through Cookie Preferences.

Withdrawal of consent does not affect the lawfulness of processing performed before your consent was withdrawn.

6.4 Advertising and Analytics Preferences

You can manage your preferences regarding non-essential advertising and analytics technologies through the Cookie Preferences controls available on our website.

Depending on the options provided, you may be able to:

  • Accept all cookies
  • Reject non-essential cookies
  • Enable or disable analytics cookies
  • Enable or disable advertising cookies
  • Change previously selected preferences

Disabling advertising or analytics technologies may reduce our ability to measure campaign performance or provide certain personalized advertising features, but essential website functionality should remain available.

7. International Data Transfers

Filldora operates internationally and may use service providers located in different countries or regions.

As a result, personal information may be processed, accessed, or stored outside the country or region where you reside, including where our ecommerce, payment, logistics, analytics, advertising, or technology service providers operate.

This may include information processed through advertising and analytics providers such as AppLovin when those services are enabled.

Where personal information is transferred internationally, we will take appropriate measures where required by applicable data protection laws.

Depending on the applicable legal requirements and destination, these measures may include recognized contractual safeguards or other legally permitted data-transfer mechanisms.

8. User Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of eligible personal information
  • Request restriction of certain processing
  • Object to certain processing where applicable
  • Withdraw consent where processing is based on consent
  • Request information about certain disclosures or processing activities
  • Exercise other privacy rights provided by applicable law

To exercise an applicable privacy right, please contact us at:

Email: [email protected]
Phone: +86 13148304894

We may need to verify your identity before processing certain requests.

We will respond within the timeframe required by applicable law.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or use services provided by third parties.

Third-party websites and services may have their own privacy policies and data processing practices.

We recommend reviewing the privacy information provided by any third-party service you use.

Filldora is not responsible for the independent privacy practices of third-party websites that are not controlled by us.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our business operations, website functionality, advertising or analytics services, technology, or applicable legal requirements.

When material changes are made, we may provide additional notice where required by applicable law.

The latest version of this Privacy Policy will be published on filldora.com.

11. Contact Us for Privacy Inquiries

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us:

Brand: Filldora

Company Name: Kunming Yinglingyao Trading Co., Ltd.

Registered Address:
No. 94-1-PL, Xinxing Road, Donghua Subdistrict, Panlong District, Kunming, Yunnan Province

Email: [email protected]

Phone: +86 13148304894

Website: filldora.com